At Sys Manager, your privacy is our priority. That’s why this document was created to offer a clear view on how we value and protect your Personal Data.
At Sys Manager, your privacy is our priority. That’s why this document was created to offer a clear view on how we value and protect your Personal Data.
Before we discuss Personal Data, it is important to clarify some terms. We want to make sure you understand everything. Your privacy is our priority!
Any information that reveals your identity or allows you to be identified, such as your name, CPF (tax ID), email, phone number, among others.
Information that includes aspects such as racial or ethnic origin, religion, political opinion, affiliation to unions or religious, philosophical or political organizations, as well as data related to health, sexual life, genetics, and biometrics.
Refers to any person or legal entity with whom we have or will have a relationship, such as service providers, suppliers, consultants, partners, or any third party contracted or subcontracted. Rest assured we require from them the same level of protection that we apply to your information.
Any operation carried out with Personal Data, such as collection, production, reception, classification, use, access, reproduction, transmission, distribution, processing, archiving, storage, elimination, evaluation, control, modification, communication, transfer, dissemination, or extraction.
Also called the person responsible for Personal Data processing, this professional acts as the contact point between Sys Manager, data subjects, and the National Data Protection Authority (ANPD). Their role is to ensure that Sys Manager complies with privacy and data protection laws and regulations, including Law 13,709/2018 (General Data Protection Law or LGPD).
The individual to whom the Personal Data belongs.
Now that you know what Personal Data is, let’s detail how we collect this data. During our relationship journey, we will have access to the following information:
Your Personal Data is essentially used to ensure excellent service, always ethically and responsibly, whether in providing our services, fulfilling contracts and legislation, or promoting our brand and initiatives.
Optimize User Experience: To optimize your experience on our portals using cookies.
Direct Marketing Communications: To send direct marketing (newsletters) with information about new products, services, projects, events, and/or institutional data.
Management of Complaints and Compliance: To identify, track, manage, and investigate complaints made through our identified “Compliance” portal.
⬆ A manipulação de dados pessoais, incluindo informações sensíveis, para denúncias submetidas em nosso portal “Compliance” é baseada no cumprimento de requisitos legais, especialmente no que diz respeito à questão de anticorrupção, de acordo com a Lei n° 12.486/2013.
Management and Response to Requests: To identify, manage, control, track, and respond to your requests via all our service channels.
Identity Authentication in Interactions: To confirm the identity of contacts made via phone, electronic means, or other methods.
⬆The handling of personal data, including sensitive information, for complaints submitted via our “Compliance” portal is based on fulfilling legal requirements, especially regarding anti-corruption, according to Law No. 12,486/2013.
Here, you’re in control! It’s true! The LGPD, the General Data Protection Law, grants you a variety of rights as the Data Subject:
In some situations, such as complying with legal, contractual, or regulatory obligations, it may be necessary to retain certain data or continue processing it even after requests for deletion, blocking, opposition, or anonymization. This includes cases involving the defense of Sys Manager’s rights, protection of clients and users, prevention of illicit activities, as well as judicial, administrative, and arbitration processes, among other applicable legal conditions.
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By using the Sys Manager website, you consent to the use of cookies and other tracking technologies according to this policy. If you prefer not to authorize, you can adjust your preferences in the site’s Cookie Settings Panel, your browser settings, or opt not to use our site.
Remember, disabling cookies may impact your experience on the Sys Manager website.
What are cookies?
Cookies are small files that store information related to your device and user profile, especially when you access our sites. They are useful for measuring the frequency of visits and number of users, and help personalize marketing to be more convenient and effective.
Essential for the functioning of Sys Manager sites and cannot be disabled via site controls. However, browser blocking may compromise some functions.
Help understand your interaction with Sys Manager sites, showing visited areas, browsing time, and problems encountered, like viewing articles or videos.
Enable a personalized experience, remembering your preferences and settings, such as language, without being essential for site functionality.
Anonymously analyze visits to measure and improve performance, identifying more/less popular pages, loading speed, and visitor navigation.
If you prefer to disable cookies, configure your preferences directly in your browser, noting some cookies are essential and cannot be disabled. For browser cookie settings guidance, visit:
You can also block Google Analytics cookies at: https://tools.google.com/dlpage/gaoptout
The use of cookies on our website is essential to provide an optimized experience. Blocking them may prevent full functionality, restrict access to certain sections, and compromise page performance. Also, Sys Manager is not responsible for third-party cookies that may track your online activities even after leaving our site. We recommend clearing your browsing history regularly.
Changes in the handling of your Personal Data will update our Privacy Policy, and some information discussed here may be adjusted.